Introduction
Welcome to 8kkbd. We believe that every user's privacy is a fundamental right. This privacy policy describes how 8kkbd collects your personal information, why we collect it, how we use it, who we share it with, and what steps we take to protect your data.
By using the 8kkbd website and mobile platform, you agree to the terms of this privacy policy. We may update this policy from time to time. Please check this page regularly to stay informed of any changes. If we make significant changes, we will notify you via email or through the platform.
Brief summary
8kkbd never sells your information to third parties. We only use your data to improve our services and meet legal obligations.
What information is collected
8kkbd collects certain necessary information to provide its services. We always collect only the minimum required data and do not collect any unnecessary personal information.
Information provided directly
Information you provide during registration and account management:
- Identity information: Full name, date of birth, nationality
- Contact details: Email address, mobile number, residential address
- Verification documents: Copy of National ID, passport, or driving license
- Payment information: Mobile banking number, bank account number (partial, for verification purposes only)
- Profile information: Username, password (stored in encrypted form)
Automatically collected information
Information automatically collected when you use our platform:
- Device information: IP address, browser type & version, operating system
- Usage information: Login times, gaming activity, page viewing history
- Cookie information: Session cookies, preference cookies and analytics cookies
- Transaction information: Deposit and withdrawal amounts, dates, and methods
| Data type | Purpose of collection | Retention period |
|---|---|---|
| Identity information | Account verification & KYC | While account is active + 5 years |
| Transaction information | Financial audit & AML | 7 years |
| Gaming activity | Service improvement and dispute resolution | 3 years |
| Cookies & browsing | Experience personalization | Up to 2 years |
| Contact information | Customer service & notifications | 1 year after account closure |
How your information is used
8kkbd uses your information only for legitimate and clearly defined purposes. We never use your data for unnecessary activities.
Service delivery and operations
We use your information to create and manage your account, process transactions, personalize your gaming experience, and provide technical support. This is the foundation of our ability to deliver reliable and convenient service to you.
Security and fraud prevention
To keep your account secure, prevent fraud and money laundering, and comply with Anti-Money Laundering (AML) laws, we monitor your transactions and activities. This is essential for your safety and that of other users.
Legal obligations
We may use your information to meet legal requirements, report to regulators, and comply with court orders when obligated. In such situations, we always share only the minimum necessary information.
Communication and notifications
We use your contact information to send important account updates, transaction confirmations, security alerts, and promotional offers. You can opt out of promotional messages at any time.
Who your information is shared with
8kkbd never sells your information. However, in certain circumstances we may share your information with trusted third parties.
Payment processor
To process deposits and withdrawals, we share the necessary information with licensed payment processors. These processors comply with the international payment security standard (PCI DSS).
Identity verification service
To complete the KYC (Know Your Customer) process, we work with recognized identity verification providers. They process your documents solely for verification purposes and do not store them.
Legal authorities
We are obligated to provide relevant information in response to court orders, government directives, or lawful requests from law enforcement agencies. In such cases, we always proceed with legal counsel and provide only the minimum information.
Important note
We never sell or transfer your personal information to marketing companies, data brokers, or any other third parties. Your privacy is our commitment.
Cookie policy
8kkbd uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device that help the platform remember your preferences.
Essential cookies
These cookies are essential for the platform's basic functionality. They are used to maintain login sessions, ensure security, and save your preferences. These cookies cannot be disabled.
Functionality cookies
These cookies are used to remember your language preference, game settings, and other preferences. They make your platform experience easier and more comfortable.
Analytics cookies
We use analytics cookies to understand which parts of the platform are used most and to improve our services. This data is fully anonymised and cannot identify you personally.
You can control cookies from your browser settings. However, disabling certain cookies may prevent some platform features from working properly.
Data protection measures
8kkbd uses industry-leading security technology to protect your information. Our security framework operates on three levels: technical, organizational, and physical.
Technical safeguards
- For all data transfers 256-bit SSL/TLS encryption
- Industry-standard password hashing bcrypt hashing
- To detect suspicious logins Multi-factor authentication (MFA)
- Regular Third-party security audits and penetration testing
- Firewall and DDoS protection
Organizational security
- Access to information only by authorized personnel (Least Privilege Principle)
- Regular data protection training for all staff
- Process for notifying affected users within a specified number of hours of a data breach
Steps to take in the event of a data breach
If we detect a data breach, we will notify affected users by email within 72 hours and advise them on immediate steps to take.
Your rights
As a user, you have important rights over your own information. We respect these rights and you can exercise them at any time.
Access
You have the right to see what information we hold about you.
Right to rectification
You may request corrections to any inaccurate or incomplete information.
Right to erasure
You can request deletion of your information unless there is a legal obligation.
Right to restrict processing
You may request to restrict the processing of your data under certain circumstances.
Right to data portability
You can receive your information in a structured, machine-readable format.
Right to object
You may object to your data being used for marketing or profiling purposes.
To exercise these rights, contact our customer support or FAQ page We typically respond to your request within 30 days.
Protection of minors' information
8kkbd strictly prohibits the use of the platform by individuals under 18 years of age. We do not knowingly collect personal information from minors. We use multiple layers of age verification during the registration process.
If we become aware that we hold data belonging to a minor, we will immediately close that account and permanently delete all associated data. If a parent or guardian suspects their child is using our platform, please contact us immediately.
Policy changes and updates
8kkbd may update this privacy policy from time to time. Depending on the nature of the changes, we determine how to notify you:
- Minor changes: The "Last Updated" date at the top of the page will be changed.
- Minor changes: A notification will be posted on the platform.
- Major changes: You will be notified directly at your registered email with a summary of the changes.
If you continue using the platform after a revised policy is published, you will be considered to have accepted the new policy. If you object to any changes, please withdraw your balance before closing your account.
Summary of recent changes
January 2026: Cookie Policy section updated. New information added to the User Rights section. Data retention table clarified.
Table of contents
- Introduction
- What information is collected
- How your information is used
- Who your information is shared with
- Cookie policy
- Data protection measures
- Your rights
- Protection of minors
- Policy changes and updates
Last updated
January 2026
Applicable regions
Bangladesh and international
Encryption standard
256-bit SSL/TLS
Age restriction
18+ users only
Support
24/7 support available